Winners 2016

Kapil Sharma
Service Delivery Manager

Professional Details
Work Experience: 13
Technology Expertise: Business Intelligence, Disaster Recovery and Business Continuity, Database Management, IT Operations Management, IT Strategy and Planning, Outsourcing Management
Managerial And Business Expertise: Customer Support & Service Management
Education: Masters in Computer Applications, University of Rajasthan, 2003; Bachelors in Mathematics, University of Rajasthan, 1999
Certification: ITILv3 Foundation, APM Group; NCFM (NSE) Certified in Financial Markets, Equity Derivatives & Current Derivatives; Certified First-Aid Trainer

Personal Details
Hobbies And Interest: Teaching & Education, Theater & Performing Arts, Cricket, Tennis, Table tennis
Movie with Greatest Impact: Swades
Ambition: Simplify and make quality education accessible to all.
Success Mantra: If anyone can teach you a thing or two in customer service, it is the customer.