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Jayadevan Balakrishnan
Director - Global Delivery Excellence, IT Innovation & Technology
T-Systems International

Professional Details
Work Experience: 25
Current Team Size: 16 to 20 people
Technology Expertise: Business Intelligence & Data Warehousing, IT Operations Management, IT Compliance and Risk Management, IT Strategy & Planning, Outsourcing Management, Training & Education, Web site & e-commerce Management
Managerial And Business Expertise: Customer Support & Service Management, Human Resources & Talent Management, IT Strategy & Planning, Operations Management, Training & Education
Education: Bachelors in Computer Science, PG Certificate in Business Analytics for Management Decision, PG Diploma in Management, PG Diploma in TQM & ISO 9000
Certification: Six Sigma, ISO 9001 Internal Auditor
Past Employment: Quality Manager, Apex CoVantage; Senior Manager, Delivery Excellence, Capgemini; Director, Global Service Delivery Excellence, NGA; Director, Global Delivery Excellence IT Innovation & Technology, T - Systems International


Personal Details
Hobbies And Interest: Cycling, Music, Reading Books, Running, Sudoku
Dream Holiday: Kashi
Role Model: Swami Vivekananda
Favorite Book or Movie: The Agenda by Michael Hammer Swatikirnam