Professional Details
Work Experience: 14
Current Team Size: More than 300
Technology Expertise: Business Continuity & DR, Operational Governance & Delivery, Metrics Management, Service Level Management, Configuration, Change, Problem & Incident Management, Risk Management, ITIL Methodologies, Transformation Management, Capacity Planning / Utilization, Performance Management, Client Communication, IT Security, Attrition Control, Conflict Resolution, Portals/Web Sites
Managerial And Business Expertise: Business Process Management, Process Improvement/Re-engineering, Process Rationalization, Client Communication, Global Best Practices, Vendor/Stakeholder Management, Project Management, Outsourcing, Client Engagement
Education: MCA; BCA
Certification: Certified Ethical Hacker (CEH); ISO 27001:2013 Lead Implementer; Cisco Certified Design Professional (CCDP); Cisco Certified Network Professional (CCNP); IBM Blue People Management; ITILv3
Past Employment: Vertical Head - Service Management, IBM India; Service Delivery Lead - Network Services, IBM India; Consultant - Network, HCL Technologies
Personal Details
I am based in (city): Mumbai
Hobbies And Interest: Music
Dream Holiday: Singapore
Role Model: Dr. APJ Abdul Kalam
Movie with Greatest Impact: Book: The Pursuit of Happyness by Chris Gardner; Movie: Star Trek