Professional Details
Work Experience: 20
Technology Expertise: IT Operations Management, Datacenter and Network Management, IT Strategy and Planning, IT Compliance and Risk Management, Disaster Recovery and Business Continuity, IT Asset and Infrastructure, Telecom Management
Managerial And Business Expertise: Project & Program Management, Vendor Management, Customer Support & Service Management
Education: Masters in Computer Applications, Madurai Kamaraj University, 2005
Certification: Prince2 Practitioner; ITILv3 Foundation; ITILv3 Intermediate (Service Strategy); MCSE, Microsoft
Personal Details
Hobbies And Interest: Music, Social Service, Teaching & Education, Cycling
Movie with Greatest Impact: Nayagan - Tamil Movie
Ambition: Professionally - Top most in IT within the organisation. Personally - Give back the learning to society (mentoring) gained in our experience, and enable the eligible people to grow.
Success Mantra: Service support should always adapt ACT mantra to achieve good CSAT viz. A - Accountability, C - Communication, T - Timeline