As the company's volumes and market spread grew, they realized the need to improve reliability, availability and serviceability of their IT infrastructure and datacenter to improve customer experience. This is where HCL came in with their customized service options.

This school was looking for a partner to maintain its infrastructure and implement microsoft products for it. HCL Infosystems came in and offered a robust and industry standard ITIL framework with committed SLAs with End User feedback ratings

The client wanted to optimize its IT Infrastructure and business processes without implementing new functionality that would change user behavior. HCL offered end-to-end solutions and services for upgrading entire IT infra, migrating SAP to ECC 6.0, MS exchange to 2010 and AD to 2008 R2

The client realized the need to improve their existing IT infrastructure and employees productivity by higher uptime of assets. To do this, HCL Infosystems offered a whole portfolio of solutions

The client wanted to increase productivity and achieve greater consistency by automating its business reporting requirements. HCL helped the client with implementation of SAP Business Objects using ASAP focus methodology, implementation of Oracle Exadata, Business Process Rationalization etc.

TEFILLA MAGNET is a next generation unified operations monitoring platform which offers end to end monitoring of entire IT Infrastructure. Critical IT resources, such as servers, routers, switches, firewall and IT assets like desktops, laptops, workstations can be monitored for fault, performance and critical applications. In addition to monitoring, it has an intelligent alerting system which provides email and SMS alerts for device status, correlated event and threshold events

HCL Infosystems Ltd. with revenue (LTM) of US$ 1.6 billion (Rs. 9,040 crores) is India’s Premier Distribution and IT Services and Solutions Company. HCL Infosystems’ has one of the largest sales & distribution network in the country and provides value added distribution for partners including last mile connect and support in marketing and promotions for Telecom, IT , Office Automation and Consumer Electronics products covering more than 15000 towns across 664 districts in India. Our distribution business has an unparallel network that reaches more than 100,000 retail outlets, over 800 Direct and Micro Distributors and over 12400 Channel Partners across India. In the services space the Company has robust services offerings such as a comprehensive portfolio of Infrastructure Managed Services, Enterprise Application Services, System Integration Services, Office Automation Services, Managed Print Services, Life Cycle Services and After-Sales Support Services. HCL Learning, the Company’s learning solutions business, serves the entire spectrum of education and training requirements across schools colleges, individuals and enterprises and offers Digital Content & Learning Solutions.

For more information please visit us at www.hclinfosystems.in